Order Policies

The following polices are outlined for clothing orders placed with Stitching and Making:

  • Current turnaround time: 1-2 weeks per item
  • Current accepted payment method: Paypal
  • All orders must be paid before custom work will begin and/or shipment.
  • All custom orders are non-returnable and non-refundable
  • Non-custom orderΒ can be exchanged or returned up to 14 days after purchase.
    • The buyer assumes shipping costs for returns and a 10% restocking fee.
    • Refunds will be given once we receive the item via mail in the original undamaged condition.
    • Once received in perfect condition, a refund will be returned in the form it was received within 24-48 hours.
  • Orders are shipped using the lowest shipping method available, and you will be given a tracking number to track your package via the USPS.com website.
    • If your package is not received in the time expected, please contact the USPS with inquiries.
    • Delivery can be delayed during federal holidays as well so keep that in mind when ordering.
    • All other shipping issues, please contact us directly.
    • Be sure you put the correct mailing address on your order. If order was shipped to wrong address by fault of the buyer, buyer must pay for shipping to new address.